Customer Service B2B
Shell Energy
The Brief: Glass Engine partnered with Shell Energy to create a compelling customer service showcase video, highlighting the company’s commitment to delivering exceptional support to its B2B clients. The video captured real-world interactions, demonstrating Shell Energy’s responsiveness, expertise, and customer-first approach in managing business energy solutions. This content reinforced Shell Energy’s reputation as a trusted energy partner for businesses across Australia.
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Photography
Videography
Digital + Social Media Campaign
Our Results:
The video successfully enhanced Shell Energy’s brand positioning in the B2B space, reinforcing its commitment to premium customer service and tailored energy solutions. It saw strong engagement across digital platforms, driving higher brand trust and credibility among existing and potential clients. The campaign also helped strengthen customer relationships, showcasing Shell Energy’s dedication to delivering a seamless, high-quality service experience.
Quality Customer Service
Increase in B2B Engagement
Digital Reach
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